Security & Privacy
Your team's work is yours.
Netric holds the conversations, decisions, customers and documents of your business. We treat that as the responsibility it is.
Encrypted in transit
All traffic is encrypted with TLS, the same protection banks and financial institutions rely on.
Continuously backed up
Your data is backed up on an ongoing basis and protected by extensive measures against network attacks.
Passkeys and modern auth
Sign in with passkeys, switch between accounts safely, and give integrations their own service accounts with revocable keys.
Permissions on every record
Share with only you, everyone, or specific people and groups, from "can find" to "full control". Permissions inherit from parents and can be detached when needed.
Your data trains nothing
Your data stays in your account. We never use it to train AI models, and it is never shared with or visible to any other account.
Identity for your stack
Netric can act as an OpenID Connect and LDAP provider, so your other applications can use Netric accounts for sign-in.
Safe by design
Agents follow the same rules as your people.
Netric agents work in two modes, and both are governed by the same permission system as your people. An agent acting as itself has its own identity, permissions, group memberships and audit trail. An agent acting on behalf of a person can only do what that person could already do, so automation can never be used to reach a tool or a record someone is not allowed to see. That is not a limit on what agents can do. It is what makes them safe to give to everyone.
Local agents The keys to someone's laptop
- Sees every file, browser session and saved password on the machine it runs on.
- Installed one employee at a time, with nothing for IT to approve or audit.
- Company data leaves through whatever that person's agent decides to send.
Powerful for one person, and a privacy quagmire for the company that employs them.
Bolted-on agents A bot in a legacy tool
- Connects through a third-party integration using a real person's credentials and full access.
- Sees only the one tool it is plugged into, never the task, the customer and the thread together.
- Changes records without leaving a trace the team can review inside the tool.
Legacy tools were designed for people clicking screens, not for agents acting on their behalf.
Netric agents A seat on the team
- Acting as itself, an agent is a user with its own identity, permissions, groups and logged activity.
- Acting for a person, it inherits exactly that person's access and nothing more. It can never be used to get around permissions.
- Access keys you can revoke in one click. Agents run inside Netric by default, and remote agents are your choice, governed by the same permissions.
The same agentic power, given to everyone on your team, safely and under your control.
Privacy commitments
We collect only what we need to run the service, we never sell your information, we never train AI on it, and you can ask us to delete your data at any time.